Returns & Exchanges
At SoHa Living, we want you to be completely satisfied with your purchase of our coastal-inspired lifestyle products. If you are not entirely happy with your order, we accept returns of unused and unopened items within 30 days of delivery.
Initiate Your Return
Contact our customer service team via email with your order number and the list of items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the products are secured to prevent damage during transit.
Ship the Items
Affix the provided shipping label or use your preferred carrier to send the package back to our main warehouse in Honolulu, Hawaii.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing